Privacy Policy

Effective Date: 14.11.24

At Gigrin.co.uk, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you use our website. By using Gigrin.co.uk, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.

  • Transaction Information: Details of purchases or bookings you make via our website.

  • Technical Information: IP address, browser type, device type, operating system, and other usage details.

  • Communication Data: Any messages or inquiries sent via our website or email.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and confirm bookings or purchases.

  • To respond to your inquiries and provide customer support.

  • To send you updates about our services, special offers, or changes to our terms.

  • To improve our website’s functionality and user experience.

  • To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in delivering our services (e.g., payment processors, IT support).

  • Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking

Our website uses cookies to improve your experience. These may include:

  • Essential Cookies: Necessary for website functionality.

  • Performance Cookies: Help us understand how you use our website.

  • Marketing Cookies: Used to show relevant advertisements.

You can manage your cookie preferences in your browser settings.

5. Data Storage and Security

We are committed to protecting your data:

  • All personal information is stored securely using encryption and access control.

  • Data is retained only as long as necessary for the purposes outlined in this policy.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate data.

  • Request deletion of your personal data (subject to legal obligations).

  • Object to or restrict data processing.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this privacy policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

Gigrin Farm
Email:
office@gigrin.co.uk
Phone:
01597 810243
Address:
Gigrin Farm, South Street, Rhayader, Powys, LD6 5BL